Our claims office is open from 7:00 to 7:00 pm Monday thru Friday
and Saturdays from 7:00 to 2:00pm.
You’ll be contacted by a claims representative within the next business day. Our claims representatives are here to serve you with any questions you may have regarding your deductibles, coverages or concerns you may have regarding your claim.
We’ll inspect your vehicle’s damages and provide an estimate for repairs. For your convenience drive in appointments are available Monday Thru Friday from 8:30 to 4:30 pm and Saturdays from 9:00 to 12:00pm.
Should any party allege that the accident was your fault, our claims representatives will conduct a thorough investigation to assess those allegations.
Our claims department is here to work with you and expedite the payment of your claim.
California residents: Fred Loya Insurance Agency, Inc., a New Mexico corporation, is licensed as a California resident insurance producer (license # 0E63486). 1177 Broadway, Suite 21, Chula Vista, CA 91911
