SIU BI INVESTIGATOR

JOB DESCRIPTION

Customer Service Sales Representative Responsible for quoting & selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business. We seek to deliver Exceptional Customer Service to ALL our customers.

BENEFITS

• Bonus pay
• Paid training
• Paid holidays
• Paid vacation days
• Paid Sick days
• Health / Dental / Vision/ Life and other plans available/ 401K Matching
• Opportunity for rapid career growth advancement
• Performance evaluations every 6 months
• Immediate positions available
• Gain experience working for

QUALIFICATIONS / REQUIREMENTS

• Must be 18 years old
• Bilingual (English/Spanish) a plus or required (depends on regional needs)
• Business professional attire
• High School diploma or equivalent
• Full time employment
• Pass State Licensing Requirements
• Good customer service skills
• Good communication skills
• Reliable transportation
• Goal oriented and self-motivated
• Ability to approach potential clients and offer our services
• Sales experience a plus but not necessary - Someone with the right attitude and good work ethic can be just as successful as someone with years of sales experience!

JOB RESPONSIBILITIES

• Investigate, analyze, and determine the extent of insurance company’s liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants
• Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information
• Calculate benefit payments and approve payment of claims within a certain monetary limit
• Review and analyze medical reports/notes for consistency and legitimacy and addressing issues of inconsistency with our clients and their representation
• Maintain accurate records and handle administrative responsibilities associated with processing and payment of claims
• Record and update status notes, and document results of those contacts, relevant medical reports and duration information per file standards
• Assess actual damages associated with claims and conduct negotiations to settle claims

Benefit Conditions

• Waiting period may apply
• Only full–time employees eligible

COVID-19 Precaution(s)

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place