FRONTLINE ADJUSTER TRAI

JOB DESCRIPTION

Manage and guide the frontline unit to ensure all guidelines and goals are met.

BENEFITS

• Bonus pay
• Paid training
• Paid holidays
• Paid vacation days
• Paid Sick days
• Health / Dental / Vision/ Life and other plans available/ 401K Matching
• Opportunity for rapid career growth advancement
• Performance evaluations every 6 months

QUALIFICATIONS / REQUIREMENTS

• Meet state licensing requirements
• Be able to work flexible hours
• Have the ability to work independently

JOB RESPONSIBILITIES

• Interpret the insurance policy and determine if coverage is afforded
• Interpret the traffic laws according to the state, city where accident took place and determine if insured contributed to the accident
• Offer customer service to both our internal and external customer
• Explore, analyze and evaluate information
• Guide customer through the claims process
• Handle conflict resolution
• Review auto damages being claimed
• Identify potential fraud indicators
• Secure statements, identify exposures, and reserve accordingly
• Other duties as assigned by management or as needed

Benefit Conditions

• Waiting period may apply
• Only full–time employees eligible

COVID-19 Precaution(s)

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place