ATR ADJUSTER

JOB DESCRIPTION

The ATR Adjuster will handle attorney represented cases. Evaluate and negotiate fair and equitable settlements directly with attorneys in a professional manner. Unrepresented claimants will be handled as needed.

BENEFITS

• Bonus pay
• Paid training
• Paid holidays
• Paid vacation days
• Paid Sick days
• Health / Dental / Vision/ Life and other plans available/ 401K Matching
• Opportunity for rapid career growth advancement
• Performance evaluations every 6 months

QUALIFICATIONS / REQUIREMENTS

• Must be able to read and understand contracts
• Must be able to adapt to change and handle a fast paced environment while maintaining a current pending with desk management skills
• Must have excellent communication skills, both written and oral, to discuss coverage, liability and bodily injury settlements with attorneys and others
• Customer Service experience required
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Access, and Outlook) preferred
• Texas Adjuster’s license required

JOB RESPONSIBILITIES

• Investigate and verify coverage
• Investigate and determine liability by analyzing documents, conducting telephone interviews and determining negligence
• Provide extraordinary customer service to all parties involved in the claims process
• Handle attorney represented cases Evaluate and negotiate fair and equitable settlements directly with attorneys in a professional manner Unrepresented claimants will be handled as needed
• Handle Medical Payments and Personal Injury Protection coverage claims
• Manage multiple cases with proper reserving and document every step of activity for each claim
• Adhere to all regulatory and casualty claims practices and procedures followed by the company
• Maintain statutory license requirements and be in good standing
• Other duties will be assigned by management as needed

Benefit Conditions

• Waiting period may apply
• Only full–time employees eligible

COVID-19 Precaution(s)

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place