SIU PD INVESTIGATOR

JOB DESCRIPTION

Customer Service Sales Representative Responsible for quoting & selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business. We seek to deliver Exceptional Customer Service to ALL our customers.

BENEFITS

• Bonus pay
• Paid training
• Paid holidays
• Paid vacation days
• Paid Sick days
• Health / Dental / Vision/ Life and other plans available/ 401K Matching
• Opportunity for rapid career growth advancement
• Performance evaluations every 6 months
• Immediate positions available
• Gain experience working for

QUALIFICATIONS / REQUIREMENTS

• Must be 18 years old
• Bilingual (English/Spanish) a plus or required (depends on regional needs)
• Business professional attire
• High School diploma or equivalent
• Full time employment
• Pass State Licensing Requirements
• Good customer service skills
• Good communication skills
• Reliable transportation
• Goal oriented and self-motivated
• Ability to approach potential clients and offer our services
• Sales experience a plus but not necessary - Someone with the right attitude and good work ethic can be just as successful as someone with years of sales experience!

JOB RESPONSIBILITIES

• Investigate claims and complaints by customers, internal and external Analyze and determine whether fraudulent behavior has occurred This would include, among others, interviewing and obtaining witness statements, analyzing and canvassing the scene of the accident or theft, inspecting vehicles, and working with law enforcement or NICB
• Demonstrate and utilize strong analytical skills and the ability to successfully investigate common fraud schemes
• Develop investigative strategies
• Review referrals and evaluate claims and underwriting information
• Identify appropriate resources and investigative strategies
• Serve as a resource to the sales, appraisers, and claim staff
• Develop, implement and deliver fraud awareness training throughout the company
• Identify and establish external relationships with industry, law enforcement, and other contacts involved in fraud investigations, detection, and prevention
• Other duties as assigned by management or as needed

Benefit Conditions

• Waiting period may apply
• Only full–time employees eligible

COVID-19 Precaution(s)

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place